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Privacy Policy

This SMS Messaging Privacy Policy ("Policy") describes how Master Fleet National, LLC ("Master Fleet", "we", "us", or "our") collects, uses, and discloses information in connection with our SMS messaging service (the "Service").

Information We Collect

We collect the following information you provide when you use the Service:

  • Your phone number

  • Your name (optional)

How We Use Your Information

We use your phone number to send you SMS messages related to your business with Master Fleet, such as:

  • Order updates

  • Appointment reminders

  • Important service notifications

We may also use your name to personalize the SMS messages we send you.

Information Sharing

We will not share your phone number or any other information you provide through the Service with any third party without your consent, except as follows:

  • To service providers who help us operate the Service (such as our SMS gateway provider). These service providers are obligated to keep your information confidential.

  • As required by law, such as to comply with a subpoena or court order.

  • If we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, or investigate fraud.

Your Choices

You can opt out of receiving SMS messages from us by replying "STOP" to any message you receive from us. You may also be able to opt out by managing your communication preferences in your account settings (if applicable).

Data Retention

We will retain your phone number and any other information you provide through the Service for as long as your account is active or as needed to provide you with the Service. We will also retain this information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

Security

We take reasonable steps to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no internet or electronic storage system is 100% secure.

Changes to this Policy

We may update this Policy from time to time. We will notify you of any changes by posting the new Policy on our website or sending you an email (if you have provided us with your email address).

Contact Us

If you have any questions about this Policy, please contact us at:

Effective Date

This Policy is effective as of April 4, 2024.

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